![]() ![]() Set up is either incorrectly typed or not entered at all. If you do not know how to mark emails as NOT SPAM, contactĢ) The email address you entered in your form Log onto your email account and mark email that is coming from usĪs NOT SPAM. If you have a web-based interface for your email account, Many webhostersĪre aggressively trying to block form submissions that they may interpretĪs being SPAM. Possible reasons why your email is not beingĪre being labelled as being "JUNK", "SPAM" orĬould be in your email DELETED folder. ALWAYS attempts to email the form submission ![]() My account they are there! Why aren't you sending me my emails? The HTML for those new fields into your form.Īm not receiving emails of my form submission, but when I log into Logīack into your account to add additional fields and copy and paste Names or add any input fields using HTML in your webpage editor. We do NOT recommend you modify the input field You should only modify the colours, text size and 'look' of yourįorm in your web editor. In your account if you do not want to keep your submission. You have the option to delete individual form submissions A copy of yourįorm submission is also stored online in your Response-o-maticĪccount. Out immediately after the form submitted. To the e-mail address in your FORM setup. The information that is submitted from your form is sent Your form is ready to use!ĭo I receive the information that is submitted from my Simply copy and paste the HTML code into your webpage and upload You've added all your fields, simply save your form and let Your field should be a required field or not. Simply choose the kind of field you wantĪnd type in a label for your field. That lets you choose which kind of input fields you want toĪdd to your form. No!!! We have an easy- to-use Form Wizard How to code HTML or do any 'programming' to create a form? We help you create the form with our easy form builder and then give you the HTML code that you must put on your own website. We do not host the forms for you on our website. Please advise on a potential solution to solve this issue.Forms or do I put the form code onto my own website? I've looked at the config.php file as suggested by some other forums, and that seems to be okay as far as I can tell. So I believe that the SMTP settings are correct. I have consistently been able to get the email to send when filling out the form correctly the first time after arriving at the form as a new visitor. I've also seen that if the form is filled out after hitting the "back" button on the browser or "refresh", instead of arriving at the form as a brand new visitor.and then the form is filled out and submitted.this seems to produce the successful submission of the data to the database, but it doesn't send the automatic email notification to either us or the user. ![]() I've done some testing and it seems that whenever the form is submitted after the user hasn't completed all necessary fields.and then goes back and fills in the fields they're prompted to.when they hit the submit button again after this, the email doesn't get sent (at least a couple times when I've tested this myself). ![]() We need to find a fix for this so that the email is always being sent. And this is certainly undesired as we come across as looking unprofessional when this happens. This would be okay, but the email that is sent to the user as a confirmation that the data was sent is not consistently working, and we're getting emails from customers asking if we received their order. However, the form info is all getting saved into the database. Sometimes we receive an email, but other times it is not sent. The auto email notification when a form is filled out from our website is not consistently being sent to either our email or the user's email entered on the form. ![]()
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